Effective Date: January 1, 2024

Skyhawks New Orleans ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines the types of information we may collect from you, how we use this information, and the measures we take to protect your data. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect various types of information, including:

  • Personal Information: When you register for a program, sign up for our newsletter, or otherwise interact with our website, we may collect personal information such as your name, email address, phone number, mailing address, and payment information.

  • Automated Information: We collect certain information automatically when you visit our website. This may include your IP address, browser type, operating system, referring URLs, and browsing activity on our website.

2. How We Use Your Information

We use your information for various purposes, including but not limited to:

  • Providing services, processing registrations, and completing transactions.

  • Communicating with you about programs, special offers, and updates relevant to Skyhawks New Orleans.

  • Improving our website, services, and overall user experience.

  • Responding to inquiries, customer service requests, and other support needs.

3. Text Messaging

Skyhawks New Orleans offers personalized text messaging to participants who opt in by calling or messaging us directly. There are no mass or unsolicited SMS messages; all communications are initiated by the participant and are directly related to their specific program registrations or requests.

  • Opt-In Process: To receive text notifications, reminders, or updates, participants must opt in by contacting us directly. You will only receive personalized messages relevant to your program interactions.

  • Opt-Out: You may opt out of receiving text messages at any time by replying "STOP" to any text message from us or by contacting us directly.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With service providers who assist us in delivering services, maintaining our website, or processing payments.

  • When required by law or to protect our rights, property, or safety, or those of others.

  • In connection with a business transfer, merger, or sale.

5. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission of data is entirely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights and Choices

  • Access and Update: You can access, correct, or update your personal information by contacting us directly.

  • Opt-Out: You may opt out of marketing communications, including text messages and emails, at any time by following the instructions provided in each communication or by contacting us.

7. Children’s Privacy

Our services are intended for users 13 and older. We do not knowingly collect personal information from children under 13. If we become aware of any such data collection, we will take steps to delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy whenever you visit our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Skyhawks New Orleans
PO Box 12
Metairie, LA 70001
Email: nola@skyhawks.com